One of the things people often wonder is why can someone tell you about where their mom is living and they absolutely love it there, however, another friend's mom lived at the same place and had a horrible experience. This is something everyone needs to take into consideration when they are trying to find care. A lot of the issue depends on what type of care you are receiving from a senior living facility. My mom is in an assisted living facility that has both independent living and a specific floor where more intense assistance is offered. So if your parents are independent for the most part but are just getting older and are unable to cook all the time or take care of a yard and house then you would probably be looking fo an independent living type of place. Your interaction with staff may be very limited so your experience is based on the general activities and amenities offered there.
If you have a parent or loved one who needs more assistance with daily living activities, such as getting dressed, using the bathroom, showers, etc. Your interaction with staff will be much more involved and personal. You will be receiving crucial assistance daily and will have much more interaction with the caregivers and nurses. So your opinion of the services and care will encompass more than just the basics. So you can see how two people could have a very different experience living in the same place.
So my advice to people is to certainly look for recommendations from friends about places they have used or have had experience with but that should only be one consideration in your decision making. You will want to look closely at the specific care needs of your loved one, as well as consider future needs. When you pick a place based on mom or dad's current health status you want to make sure the facility can care for them going forward as changes in health and care needs are likely. You do not want to have to move them a year later.
Making a choice on care for seniors should involve a variety of factors. I can help you figure out what you need and what you should focus on.